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Fabulous product and company! Customer service is very helpful and responsive!
Life has been so much easier since we received our new system from IDetect. Running a club requires us to keep up with a lot of data. We have a multi-step process where it took hours as well as an extra day of work to log all entries into an electronic system. After our first week with IDetect we have seen an increase in efficiency and speed of our operation! We are very pleased and will be getting more IDetect systems soon!
Being a bouncer at a major New York night club, I was tasked with finding an ID Scanner I could work with and easily manage with my team. We needed a serious ID Scanner, not a toy many are selling today. I did my research and finally decided on the best ID Scanner for the job. IDetect ID Scanners have surpassed all our previous ID Scanners. Our Identification Scanners came with, great documentation, networking capabilities, fast ID Scanning speed and great support. Thank you IDetect!
Geat product! I have ordered two of them. One had mechanical issues so I contacted the company ( after the 30day warranty) and they had me return the item directly to them with the promise of repairing or replacing. About 2 weeks later I received my repaired ID Scanner as good as new.
Excellent customer service and professionalism from Mike!!