Welcome to the support page of IDetect Corporation, home of the latest technology in ID Scanners, Age Verification scanning products, Identity (ID) validation products and ID Verification products.

Please find your ID Scanner below and see if the version number listed is newer than the one displayed on your scanner. In the rare case that your scanner has to be sent in for repair, please inquire about our loaner program. 

PLEASE NOTE: You must have active service and login to this system to get any updates. 
If your service package has expired, please contact IDetect ID Scanners at (877) 443-3832 to get it updated.

HANDHELD ID SCANNERS | AGE VERIFICATION SCANNERS
Instructions to do the update (Please read first) IDetect Handheld Update	Handheld Update Installation.pdf
Handheld ID Scanners Update (Version 5.0.8)	IDetect.exe
Handheld ID Scanner Manual (Version 3.3)	IDetect Manual Handheld.pdf
Wall Mount ID SCANNERS | System Manager
Instructions to do the Wall Mount ID Scanner and System Manager update. (Please read first) IDetect System Manager Installation	IDetect System Manager Installation.pdf
Wall Mount ID Scanners & System Manager - Get Update (Version 3.8.5)	IDetect_System_Manager.exe
Wall Mount ID Scanner System Manager - Wall Mount Manual (Version 0.03.00)	IDetect Manual System Manager.pdf
Security Wall Rack Installation And Quick Start Guide for ID Scanners. System Manager Security Wall Rack Installation and Quick Start	Security Wall Rack Install Quick Start.pdf
License Box Installation IDetect License ID Scanner Camera	IDetect License Camera Installation.pdf
ID SCANNER | Required Tools
Active Sync is required for our product line of ID Scanners:	ActiveSync.zip
ID SCANNER | Wall Mount Original
Instructions to do the update (Please read first) IDetect Original ID Scanner Update	Instructions.pdf
ID Scanner Original Update  (Version (x.xx.xx)	WM-Original.exe
ID Scanners Original Manual (Version x.xx.xx)	IDetect Original Manual.pdf
License Box Installation IDetect ID Scanners License Camera	IDetect License Camera Installation.pdf
ID Scanner License Camera Startup with Flexicam Manual Directions To Start The License Camera New Flexicam	Directions To The License Camera Flexicam.pdf
Security Wall Rack & Quick Start Manual for our ID Scanner Security Wall Rack Installation And Quick Start	Security Wall Rack Install Quick Start.pdf
ID SCANNERS | LITE (Version x.xx.xx)
ID Scanner lite Instructions to do the update (Please read first)	IDetect Lite Update.pdf
ID Scanner lite Get Update	IDetect LITE.exe
ID Scanner lite Manual	IDetect LITE Manual.pdf
ID Scanner LITE Tool to do Software Updates	LiteUpdateTool.exe